Cleo Chalk (she/her) - Healthwatch Service Manager
As Service Manager, Cleo's role is to oversee the delivery of our services, ensuring Healthwatch Kensington & Chelsea is well connected with local partners and amplifying voices of residents at every level of decision making. She represents Healthwatch Kensington & Chelsea on local boards and committees, and is dedicated to helping local people get involved in the process of reviewing and improving health and social care.
Contact Cleo on 020 3869 9734 or email cleo.chalk@advocacyproject.org.uk.
Charlotte Williams (she/her) - Healthwatch Kensington & Chelsea Manager
As the Healthwatch Kensington & Chelsea Manager, Charlotte is responsible for core management activities within Healthwatch RBKC such as staff management, project management, contract management and reporting on patient experience. Charlotte also attends local strategic meetings to advocate for the expressed views of the local community in health and social care decisions.
In her spare time, Charlotte is currently a Postgraduate student, completing a Masters of Public Health, and has varied experience working in social care, the NHS as part of a School Nursing Team, working in support roles in charities and also working to commission public health services as part of a Local Authority Public Health Team. Charlotte is passionate about tackling unfair differences in the experience of people accessing health and social care services, and working to amplify the voice of the local community to support decision-making in the system.
You can reach out to Charlotte at charlotte.williams@advocacyproject.org.uk.
Ruth Daniel (she/her) - Volunteer & Engagement Coordinator
As Volunteer & Engagement Coordinator, Ruth is tasked with promoting community involvement. She engages with local residents and oversees recruitment, onboarding, and management of our volunteers.
With a strong understanding of citizen involvement in healthcare, along with experience in volunteer management and collaboration with the NHS and social care systems for patient feedback, Ruth prioritises project management and community outreach in her role. Her dedication to equality, safeguarding, and ongoing learning aligns with the core values of Healthwatch.
To contact Ruth, you can phone her on 07931 555 236 or email ruth.daniel@advocacyproject.org.uk.
Maria Ghaly (she/her) - Administration & Communications Support Officer
Maria supports the team by monitoring the inbox and telephone helpline, where she offers signposting advice to the public. She also creates engaging digital media content across our communications channels to raise awareness about relevant health campaigns, ongoing projects, and upcoming engagement events. As part of her role, Maria attends different engagement events to capture content for use across our communications channels and to interact with the public, including Arabic-speaking residents, to ensure that their voices are heard.
Contact Maria on 07931555242 or Maria.Ghaly@advocacyproject.org.uk
Sajil Shahid (he/him) - Insights & Outcomes Analyst
As Insights & Outcomes Analyst, Sajil is passionate about making data accessible and clear for everyone. His skills in data research and analytics allow him to uncover insights from complex datasets, helping the team understand the health and social care needs of the populations we work with. He has a keen eye for detail and enjoys delving into data. Sajil is multilingual and speaks English, Urdu, Hindi, and German.
Contact Sajil on 07946 098546 or sajil.shahid@advocacyproject.org.uk
