Latest news and views

Kensington and Chelsea Council to continue its pop hubs throughout March
Pop up hubs around the Royal Borough of Kensington and Chelsea are open to residents of all ages, providing people an opportunity to get vaccinated against Measles Mumps and Rubella (MMR).
News

CNWL’s new Patient and Carer Involvement Strategy
CWNL has launched a new Patient and Carer Involvement Strategy that will run until 2030. Learn more about this.
News

Share your views: planned care in North West London
NHS North West London is carrying out a public consultation to understand how planned care can be improved. Find out how you can get involved.
Blog

Access to general practice events: what did residents say?
Over 100,000 North West London residents shared their views about GP access in a public survey developed by NHS North West London, local GPs and patient representatives. Learn more about the key findings.
Blog

Student Volunteering Week 2025 – Make a difference with us!
Student Volunteering Week is a week-long celebration that is taking place from 10 to 16 February 2025. Find out about the volunteering opportunities available at Healthwatch.
Blog

Help Shape the Future of Pharmacy Services in Kensington and Chelsea
How are you using your local pharmacy? Take 10 minutes to complete this survey and share your thoughts. Your feedback can help shape the future of pharmaceutical services in your area.
Blog

The NHS at 75
On the 75th anniversary of the establishment of the NHS, we want to renew our commitment to support and improve health and social care
News

Changes to NHS NWL complaints policy
From 1 July, the NHS complaints procedure is changing - here’s what residents of Kensington and Chelsea need to know
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Reports on quality of care at St Charles Mental Health Unit published
The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published.
News
Latest reports and publication

Enter & View Report: Chelsea and Westminster Hospital
We engaged with patients and staff at Chelsea & Westminster Hospital to gather feedback on four Outpatient Departments. Our goal was to improve services by providing recommendations to the department managers, based on patient needs identified through the Enter & View visit questionnaire.
Find out more

Kensington & Chelsea patient experience report: April - June 2024
Our patient experience reports give a snapshot of what we're hearing from local people
Find out more
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