Our volunteers are at the heart of what we do

From talking to people about their experiences of health and social care, to writing reports and updating our social media - volunteers are vital to our work. Whether you have a few hours to spare or are looking for a regular commitment, we've got a volunteering role for everyone 

Current volunteering opportunities

Take a look at our current volunteering opportunities:

Engagement Work 

As a Healthwatch volunteer, you’ll engage with the community by visiting hospitals, community hubs, and local organisations to gather feedback on health and social care services. 

You’ll also help signpost people to relevant services, ensuring they get the support they need. This role offers valuable insights into the NHS and social care while directly contributing to the improvement of local services.

Information & Signposting

When conducting engagement work, you’ll also play a crucial role in helping people find the information they need about local health services. You’ll help to connect them with the right care and support, ensuring they are signposted to the services they require. You also have the opportunity to develop advice and signposting material that can distributed during engagement sessions to help people navigate health and social care services.

Enter & View Visits

As a volunteer, you’ll participate in Enter & View visits, where you’ll observe NHS services like hospitals and care homes. You’ll gather feedback from patients and staff to assess service quality and identify areas for improvement. 

This feedback is compiled into reports with recommendations to be shared with the service provider to help improve care. Volunteers play a key role in shaping local health services through their contributions.

Digital Communications & Social Media 

Help us spread awareness by creating content for our social media channels and online platforms. If you have an interest in digital marketing or communications, this role allows you to make a significant impact by raising the visibility of Healthwatch and encouraging more people to get involved.

Website Communications

Engage with people by sharing information about local health and social care news and showcasing our studies and reports through written articles. This role enables you to support people in accessing the health guidance they need and in detailing how we use their voices to help shape and improve health and care services.

Healthwatch Meetings

As part of this role, you’ll attend key Healthwatch meetings and take detailed notes. You’ll be responsible for sharing these notes with the wider Healthwatch team, helping to keep everyone informed about the latest developments. This role helps ensure that we remain connected and that all voices are heard in our planning and discussions.

Report Writing & Editing

Volunteers who enjoy writing can help us draft, edit, and finalise reports based on the feedback we gather. These reports are essential in presenting findings to health and social care providers, the public, and key decision-makers. You’ll play a pivotal role in making sure our reports are well-researched and professional.

Virtual Visitor

As a virtual visitor, you can engage with the public from home. You’ll reach out to people remotely, gathering their feedback on health services and providing them with information. This is a flexible role that lets you volunteer from wherever you are.

Research & Analysis 

In this role, you’ll delve into local health services, conducting research to identify trends and challenges. Your research will inform the reports we create and ensure that we are advocating for the changes that matter most to our community.

Translator Role

If you’re fluent in languages such as Arabic, your skills are crucial for our engagement efforts. We need volunteers to accompany us during community visits to help translate conversations and materials. This ensures that patients and service users, especially in non-English speaking communities, fully understand what Healthwatch does and how we can support them in accessing relevant health services.

Advisory Board Member

Become a part of our Advisory Board and play a key role in guiding the direction of Healthwatch Westminster. As a board member, you’ll help review and approve projects, ensuring that our initiatives are focused on the needs of the community. This is a great opportunity to contribute to high-level decision-making and leadership.

Digital Communications Volunteering Role Descriptions

File download
Digital Communications Volunteering Opportunities

Eligibility to Volunteer

To volunteer with Healthwatch Kensington & Chelsea, you must meet the following requirements:

- Be 18 years or older.

- Live or work within Kensington & Chelsea.

- Complete a DBS (Disclosure and Barring Service) check.

Why volunteer with Us?

There are many benefits to volunteering with Healthwatch Westminster:

Boost Your CV 

Volunteering with us is a great way to gain valuable experience, particularly if you’re looking to work in health, social care, or the public sector.

Receive Training

You’ll have the opportunity to undertake training with Healthwatch England and learn more about the NHS, health systems, and public engagement.

Make a difference

Your contributions will help shape the future of health and care services in Kensington & Chelsea, ensuring that they meet the needs of the community.

Gain references

We’re happy to provide references to support your future career goals, whether you’re applying for a job or further education.

Understand the NHS better

You’ll gain an insider’s perspective on how the NHS operates and how you can advocate for improvements in the system.

Be part of a supportive team

You’ll join a community of like-minded individuals who are passionate about improving health services.

How can I join?

If you’re interested in becoming a volunteer, here are the steps you’ll need to follow:

  • Email your interest in volunteering – Write a short statement expressing your interest in volunteering.
  • Sign a Volunteer Agreement -This agreement outlines your role, responsibilities, and what you can expect from Healthwatch Westminster.
  • Complete a DBS Check – All Volunteers are required to do a  DBS check while training.
  • Attend an Induction Session – We’ll provide you with a comprehensive induction where you’ll learn about your role, the goals of Healthwatch, and how we work to improve healthcare services.
  • Participate in Training – Depending on your chosen role, you’ll receive specific training, such as how to collect feedback, conduct Enter & View visits, or write reports.
  • Get Started!

Contact us

If you are interested in any of our volunteering opportunities please contact Ruth Daniel and state your interest by emailing  info@healthwatchrbkc.org.uk.

Download more information

You can also find out more in the Volunteer Handbook below.

File download
Volunteer Handbook