News and reports

We engaged with patients and staff at Chelsea & Westminster Hospital to gather feedback on four Outpatient Departments. Our goal was to improve services by providing recommendations to the department managers, based on patient needs identified through the Enter & View visit questionnaire.

Our patient experience reports give a snapshot of what we're hearing from local people

We recently collaborated with Healthwatch Westminster to conduct a project exploring patient and carer experiences with intermediate care services provided in Westminster and Kensington & Chelsea.

Our annual report for 2023/2024 is now out!

Information about how we run our Advisory Board

We engaged with patients and staff at Golborne Medical West Ten GP's to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback.

We engaged with patients and staff at Golborne Medical Dr Ramasamy & Partners to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback.

We engaged with patients and staff at Barlby Surgery to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback.

Sharing the views of 207 women across North West London

Find out more about our commitment to equality and diversity.

The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

In this joint project, Healthwatch Westminster and RBKC examine the mental health needs and experiences of young people aged 18-25 who live or use services in the bi-borough.